When selecting a search professional to work with, often times you know nothing more about that person than the voice at the end of the phone.  Kenneth Michael & Associates search professionals adhere to a code of conduct that defines not only our working relationship with you-the client-but also amongst ourselves.

• The ability to efficiently and effectively accomplish a project or task as a unit.
• Establishing an awareness and appreciation for each team member and the importance of their role.
• Winning and losing as a team, with no finger pointing.
• For each team member to be able to back each other up and never say, or want to say, “This is not my job.”
• Looking out for one another and being supportive in the workplace.

• Taking responsibility for each facet of the client relationship management process.
• Realizing that the team’s successes are the result of each person’s contributions but also being aware that the team’s failures are the group’s responsibility.
• Never saying “It’s not my responsibility or my fault".

• The ability to intelligibly, professionally and sincerely express ideas, praise or criticism.

• Understanding and acting upon each task with selfless diligence and realizing that the client is expecting immediate results and solutions.
• Recognizing that there is always something to do.
• Managing client expectations and then exceeding them.
• Acting as if each action is being viewed by the client company and affects our team’s reputation.

• Loving what we do and always being willing to learn and grow.
• Striving to improve.
• Exhibiting drive and energy to exceed expectations of customers, shareholders, co-workers and the community.
• Being available in core times and when needed.
• Never being satisfied.

• Always performing each task with the urgency, integrity, accountability and teamwork that our company values, no matter how small or trivial the task may appear to be.

• Recognizing and congratulating one another for the team’s accomplishments.
• Mentoring and developing junior team members.
• Listening and acknowledging each member’s opinion and/ or ideas.

• Never compromising one’s morality for personal gain.
• Basing one’s actions with a “team first” mentality.
• Possessing the ability to diligently and ethically represent our team.

• Constantly learning new ways to attain solutions more rapidly, effectively and efficiently.
• Being an “out of the box” thinker.